Research Catalog

Details

Additional authors

1. Halachmi, Arie.
2. Bouckaert, Geert.

Description

1. xxix, 467 p. : ill.; 24 cm.

Series statement

1. The Jossey-Bass public administration series

Uniform title

1. Jossey-Bass public administration series.

Subject

1. Public administration

Contents

1. Perception of organizational incompetence / J. Steven Ott, Jay M. Shafritz -- Benefits and costs of conventional management practices / Gerald T. Gabris -- Understanding red tape and bureaucratic delays / Stuart I. Bretschneider and Barry Bozeman -- Role of information systems in supporting total quality management and improved productivity / John M. Stevens . . . [et al.] -- Quality, reengineering, and performance : managing change in the public sector / Albert C. Hyde -- Evaluating total quality management efforts / Laurance R. Geri -- Volunteer programs in the public sector : benefits and challenges for public management / Jeffrey L. Brudney -- Challenge of a competitive public sector / Arie Halachmi -- Creating the future together : developing and using shared strategy maps / John M. Bryson, Charles B. Finn -- Dance of what and how : creating and sustaining organizational transformation / Paul C. Nutt and Robert W. Backoff -- Managing innovation and reform / Walter L. Balk -- Strategies for public sector modernization / Helmut Klages and Oliver Haubner -- Improving performance measurement / Geert Bouckaert -- Public productivity challenge / Marc Holzer

Call number

1. JFE 95-10213

Bibliography (note)

1. Includes bibliographical references and indexes.

Title

1. The enduring challenges in public management : surviving and excelling in a changing world / Arie Halachmi, Geert Bouckaert, editors ; foreword by Frank P. Sherwood.

Imprint

1. San Francisco : Jossy-Bass Publishers, c1995.

Edition

1. 1st ed.

Series

1. The Jossey-Bass public administration series
2. Jossey-Bass public administration series.

Bibliography

1. Includes bibliographical references and indexes.

Added author

1. Halachmi, Arie.
2. Bouckaert, Geert.

LCCN

1. 94046381 //r95

ISBN

1. 0787900672 (acid-free paper)

Research call number

1. JFE 95-10213