Research Catalog

Details

Additional authors

1. Basch, Reva.

Description

1. viii, 264 p. : ill.; 24 cm.

Summary

1. "This book draws on the experience of a group of people each with working knowledge of a particular sector of the electronic information industry, who are convinced that information quality management is an ongoing and essential function. They present a variety of perspectives on quality issues as they apply to the production, dissemination and use of electronic information products. The emphasis throughout is on practical applications, observations and interpretations drawn from experience." "Above all Electronic Information Delivery: ensuring quality and value presents a framework for the reader to judge database performance. This is backed up by each writer's repeated application of categories such as consistency, coverage and scope, timeliness, accuracy/error rate, accessibility/ease of use, integration, output, documentation, customer support and training, and value-to-cost ratio to the topic in hand."--BOOK JACKET.

Subject

1. Database management
2. Databases > Quality control

Genre/Form

1. bibliography.
2. CD ROM.
3. illustration.
4. bibliographie.
5. bibliografía.
6. ilustración.

Contents

1. Pt. I. Database Production -- 1. Information Manufacturing: A Historical View of Quality Engineering / Stephen E. Arnold -- 2. Standardizing Online Information: An Impossibility? / Sophie K. Hudnut -- 3. Quality Issues in Information Retrieval: A Publisher Perspective / Anne Mintz -- 4. Assuring Data Integrity and Quality: A Database Producer's Perspective / Earl Beutler -- 5. Application of TQM to the Continuous Improvement of Database Production / Barbara Lawrence and Tony Lenti -- Pt. II. Role of the Search Intermediary -- 6. Quality Assurance in the Information Service Environment / Kristin K. Oberts -- 7. Better Searching Through Better Searchers / Barbara Quint -- Pt. III. Quality Testing -- 8. Priorities of Quality / Carol Tenopir -- 9. Testing the Quality of CD-ROM Databases / Peter Jacso -- Pt. IV. Liability Issues -- 10. Selected Aspects of Legal Liabilities of Independent Information Professionals / T. R. Halvorson -- 11. Database Quality and Liability: The UK Campaign / Sandy Norman -- Pt. V. Role of User Groups -- 12. Evaluating the Quality of Finnish Databases / Ritva Juntunen -- 13. Eye of the Beholder / C. J. Armstrong -- 14. Quality Issues in the Information Sector: An International Perspective with Particular Reference to the European Scene / Alan Gilchrist.

Owning institution

1. Harvard Library

Bibliography (note)

1. Includes bibliographical references and index.

Processing action (note)

1. committed to retain