Research Catalog

Ticking bombs : defusing violence in the workplace / Michael Mantell with Steve Albrecht.

Title
  1. Ticking bombs : defusing violence in the workplace / Michael Mantell with Steve Albrecht.
Published by
  1. Burr Ridge, Ill. : Irwin Professional Pub., c1994.
Author
  1. Mantell, Michael R., 1949-

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FormatTextAccessRequest in advanceCall numberHF5549.5.E43 M36 1994Item locationOff-site

Details

Additional authors
  1. Albrecht, Steve, 1963-
Description
  1. xxiv, 273 p. : ill.; 24 cm.
Summary
  1. Provides a unique, 7-step benchmark model for dealing with workplace violence, covering every issue from prevention and protection, to coping with the chilling aftermath of these crimes.
Subject
  1. Violence in the workplace > United States
  2. Employee crimes > Prevention
Genre/Form
  1. management development guide.
  2. bibliography.
  3. guide de formation des cadres.
  4. bibliographie.
  5. guía de desarrollo gerencial.
  6. bibliografía.
Contents
  1. Ch. 1. Workplace Violence: Can It Happen Here? -- Ch. 2. Toxic World, Toxic Workplace -- Ch. 3. Why Hire Trouble? Safe Hiring Practices -- Ch. 4. Caution! Disgruntled Employee Ahead! -- Ch. 5. Problem Employees, Problem Behaviors: A Case Study in Workplace Homicide -- Ch. 6. Safe Discipline -- Ch. 7. Safe Termination -- Ch. 8. Protecting Your Assets: Human and Otherwise with a special contribution by Ira A. Lipman, Chairman and President of Guardsmark, Inc. -- Ch. 9. Managing Critical Workplace Violence Incidents -- Ch. 10. Back to Business: Can It Be Done?
Owning institution
  1. Harvard Library
Bibliography (note)
  1. Includes bibliographical references (p. 264-265) and index.
Processing action (note)
  1. committed to retain